From day one when Thumbtack connected SnapShack with me, SnapShack has been very professional and in full communication. Responsive and helpful. When we first spoke on the phone, I felt like I made a new best friend. Tey was a warm, gentle, kind and good listening person that made me feel like she had everything under control. On party day she contacted me to let me know when she would arrive. Aaron came to help her set up. They are full of life and very happy people which makes all the difference in encouraging your guests to have fun while taking photos. I will be recommending SnapShack to all my friends and family. They were great.